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Browse blogs, showcase your work and get expert feedback, write testimonials and reviews, and much more. Find out what’s new in the eLearning Community portal. Legal Notices Online Privacy Policy. Download Adobe Captivate Search. Captivate User Guide.

Select an article: Select an article:. Applies to: Captivate. Get update now! Asset Panel not loading in Adobe Captivate release? Read More to find a solution. You need your Captivate serial number to complete the installation. Need help finding your serial number?

Sign in to My Adobe to find serial numbers for registered products. Or, see Find a serial number. If you do not have a serial number, you can use Captivate as a trial for 30 days. Make sure that your system meets the requirements for Captivate.

For more information, see System requirements. After downloading the installation files, see these instructions to extract the files and install your product. Having trouble? Get help from our community experts.

Sign in to your Adobe accounts page with your current Adobe ID and password. For more information on changing your password and other account information, see Manage your Adobe ID account. You can update your credit card information from your accounts page on adobe.

You can convert a trial version of Captivate to a subscription. Simply choose the subscription option on the Adobe Captivate page. You can cancel your subscription by contacting Adobe Support. Once you cancel, you can no longer use the software.

Still need help? Find more account, billing, and plan answers. Learn what’s new in Adobe Captivate release. Get Started Get started using Captivate. Tutorials Find tutorials from novice to expert to help you expand your skills. User Guide Get quick answers and step-by-step instructions.

Common issues. How can I keep my audio and video synced after pausing? Where can I find the latest hot fix? How can I recover a damaged project? What are the known issues in Captivate release?

How do I download and install Captivate? Why won’t Captivate download? Can I download a trial copy of Captivate? How do I retrieve my Adobe ID or password? Can I install Captivate on another computer? Common tasks. Can I publish my project as MP4 files? How do I add text captions? How do I add closed captions? How do I start screen recording? How do I publish my project to an LMS? What is Captivate Prime?

What is Captivate Draft? What is the difference between Captivate and Presenter? Account management. How can I change my password? How can I change my credit card info? My trial expires soon.

 
 

 

Adobe Captivate Learn & Support.Troubleshooting & help

 

If you have purchased a version of Adobe Captivate, and you no longer have the installation media, you can download installers from this page. Note: Wherever you are required to download two files, Adobe recommends that you download the files in the same location. Then, run the exe file. The installer extracts the files required for the installation from the other archive file. If you face any issues in downloading or installing, write to us at CaptivateHelp adobe.

How long does it take for download? See Estimated download times. To install Captivate release , refer the Install guide. Learn how to access previous versions of non-subscription apps. Note: Terms of Use. Stay ahead of the curve. Adobe eLearning Community is a platform to connect with your peers, engage with experts, and pick top Adobe brains on just about anything related to eLearning. This is a one-stop shop for anything and everything about Adobe Captivate and the eLearning world.

Browse blogs, showcase your work and get expert feedback, write testimonials and reviews, and much more. Find out what’s new in the eLearning Community portal. Legal Notices Online Privacy Policy.

Download Adobe Captivate Search. Captivate User Guide. Select an article: Select an article:. Applies to: Captivate. Get update now! Asset Panel not loading in Adobe Captivate release? Read More to find a solution. You need your Captivate serial number to complete the installation. Need help finding your serial number? Sign in to My Adobe to find serial numbers for registered products. Or, see Find a serial number. If you do not have a serial number, you can use Captivate as a trial for 30 days.

Make sure that your system meets the requirements for Captivate. For more information, see System requirements. After downloading the installation files, see these instructions to extract the files and install your product. Having trouble? Get help from our community experts. Download Adobe Captivate. Adobe Captivate release Update 5 Download. Adobe Captivate release Update 4 Download. Adobe Captivate release Download. Don’t see your version?

Additional Third Party Installers. Java SE Downloads. Adobe eLearning Community.